Frequently Asked Questions

Are you pet friendly?

Haute Haus is not currently pet friendly due to the premium finishings.

Skiers Right Lodge is pet friendly! We allow up to 2 well behaved dogs at no additional fees and have nice amenities for our furry guests.

Direct book vs Airbnb? Whats the deal?

Direct booking in its simplest form is cutting out the middle man to reduce both your and my cost. Platforms like Airbnb charge you almost 15% and hosts around 5% onto of the actual cost of the booking stay/fees. By booking directly you instantly save 15% and get the best rates for price per night. It also gives me a direct way to reward guests that want to book multiple times by offering return guest discounts and special pricing which is challenging or not allowed on Airbnb. If you want more security or insurance for your trip then I would strongly encourage you to use Airbnb to book your trip as we do not offer a trip insurance option for cancellations at this time. (A recommendation is below for an independent trip insurance company option)

Can i book for less than 5-7days?!?!?

Yes of course! Booking dates that are 2 months out require longer minimum nights to accommodate for people looking for longer bookings. As your desired dates come closer about 1.5-1 month out the minimum night requirement drops opening up those weekend stays. You can always contact us personally too for your desired dates, it never hurts to ask!

What is your cancellation policy?

We have a strict cancellation policy on every platform for either cabin, non-refundable after 24hrs. Good mountain staff is hard to come by, especially reliable ones. It has taken us years to find the right partners to make sure your stay is elevated. We have to ensure the security for ourselves and our staff as we are small businesses in a rural community that depend on these reservations that are otherwise hard to fill especially when cancelled last minute.

If you want flexibility in your reservation Airbnb is the right booking platform for you as they offer an add-on trip insurance and a partial-refund option at a higher price. You will however not get the best rates as by booking directly it automatically saves you 15% by not paying Airbnb service fees.

Alternative Insurance options: You can always evaluate your credit cards trip insurance policy as an alternative form of trip insurance, the credit card fee you may pay is often covering services like this. Or there are independent companies for add-on trip insurance policies like this one with Faye, I haven’t had anyone use them before but they come highly recommended from other professional hosts.

What is your 3rd party insurance policy, TRUVI, why do you have it?

This is a way to make sure our direct bookings are covered and our Airbnb bookings supplemented. We cover all the costs so it’s at no additional cost to you. It only takes a few minutes and just confirms that the information you provide to Airbnb or directly to us is accurate and correct, think a low level background check. This helps us to maintain our current homeowners insurance and cover any unforeseen damages to the property that could arise. Never hesitate to contact us for more information if you want further details, links, or resources!! Here’s a link to TRUVI’s website for more information from their perspective.

Do you work with content creators/Videographers/Photographers?

Yes of course we do! It is a case by case basis so please feel free to reach out. We are a small family run operation so any content stays are a loss for us in terms of revenue, at the end of the day we do have bills and mortgages just like you. We value your content, work, and time but please be aware that we rarely do completely hosted stays and have a creator budget for the year that we have to stick to. Our ideal candidate is someone who is Colorado based with travel, family, health, and outdoor niches.

Home Truths

  • We are in a rural neighborhood with year-round residents. It is a must that you respect the community and obey local regulations. It’s a small town with no secretes.

  • Our driveway is very steep and shared. The view comes at a price. We do grade it and plow it to keep it as drivable as possible, thought its challenging regardless.

  • Heating in the mountains is not fast. We provide multiple heat sources at either cabin but if you want it to be excessively warm in the winter please be aware that it will take time or involve using our multiple forms of heat to get it to your desired temperatures.

  • Bears are an issue spring-fall. They can get into your cars and make huge messes with trash bags. Keep food out of your cars, lock them and the house at night. Yes, they have opened our car doors before. Do not leave trash outside unless in the bear proof trash cans. If the trash can isn’t there please let us know as they like to throw them into our neighbors yard or carry them into the woods. Also keeps pets leashed if staying at Skiers Right!

  • The road to our house is dirt once you leave the highway. It is maintained but its often washes out of gets pot holes. In the winter there are also snow drifts and it is plowed by the community HOA/residents.

  • In storms the power regularly goes out without warning and is completely out of our control. They rarely last more than an hour or two. We do have emergency power back up systems for both houses in long outages.

  • Snow: We get a lot of snow with our elevation. It is an absolute MUST to have 4x4 Oct-May and recommended year round. AWD does not cut it in our area unless it is accompanied with snow tires/chains. My last car was AWD w/ snow assist and we used tire chains, it got stuck multiple times and we never drove it again to the cabin in the winter, don’t be me. Please come prepared as there are limited resources for quick affordable rescue.

  • No open exterior wood fires are to be had on the property ever. We are in a fire risk area and cannot risk it to our selves or our community. Please enjoy the natural gas fire pits provided on the deck and keep the wood in the house fireplaces contained.